Superintendencia de Industria y Comercio

Faced with the challenges of regulation and consumer protection that electronic commerce represents, the Superintendence of Industry and Commerce (SIC) and MERCADOLIBRE COLOMBIA signed a “Framework Agreement of Willingness” to share information on unsafe products and establish communication and feedback channels that allow to know the consumer's experience and prevent risky goods and services to be marketed on said website.

The SIC continues to hold conversations with other electronic portals that decide to join this collaborative work and thus guarantee the safety of consumers in digital markets.