Trámites y servicios
READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS.
WHEN ACCESSING ANY WEB PAGE OF THE SUPERINTENDENCE OF INDUSTRY AND COMMERCE OR CHANGING DATA MESSAGES WITH THE SUPERINTENDENCE OF INDUSTRY AND COMMERCE THROUGH INTERNET YOU ARE COMMITED TO FULFILLING AND ACCEPTING THE TERMS AND CONDITIONED EXPOSED AS FOLLOWS.
The following terms and general conditions apply for every service offered by the Superintendence of Industry and Commerce through internet, henceforth WSIC, and data messages exchanged with the Superintendence by using electronic mail that will be accepted by THE USER whenever this one makes use of the services offered by the Superintendence of Industry and Commerce.
CHAPTER I. GENERAL ASPECTS
1. Instructions for the user
THE USER is committed to following the instructions that are in every Web page of the Superintendence of Industry and Commerce.
2. Accept bottom
Whenever THE USER presses the bottom of “Accept” or “Send” and sends information to the Superintendence of Industry and Commerce through the forms offered in the WEB that contains the legend “the data message that you are using is considered as signed in light of article 7 of Law 527”, accepts that is using a reliable method and an appropriate one for the purposed of communicating with the Superintendence of Industry and Commerce and therefore the data message will be signed according to the normativity mentioned In the legend. In order to confirm sending of the information, the user must wait for the data message to accuse receipt.
3. Date and time of acceptance of the data messages sent
Date and time of acceptance of the data messages will be the once that appears in accuse of receipt. In case of a form that doesn’t established dates and time of the electronic mail, the date and time of acceptance will be the date and time that appears upon entry of the data message.
4. Service web page.
WSIC is a service page, any misuse, intent of violation of the system, imitation of individuals or in general terms any other action that has the intention of damaging in any way the service, divert it or delay it, will give place for disciplinary sanctions according to what is stablished by Lay 734 of 2000 and/or any other action established in current normativity.
The conditions established in this document may be updated at any moment without prior notice on behalf of the Superintendence of Industry and Commerce.
It is advisable to send any complaint, comment or suggestion regarding this services to: email@example.com or to the address Carrera 13 No. 27-00 Centro documental, Bogotá, D.C.
7. Noncompliance with the terms exposed
If THE USER doesn’t comply with this terms, must refrain from using any of the services from WSIC, due to the fact that the use of this services means accepting the terms.
CHAPTER II. SERVICES
8. Information Services
THE USER, can consult in the WSIC a transcription of the norms described, regarding and that belong to the Superintendence of Industry and Commerce. The information consulted on the WSIC may have inaccurate information that don’t commit the Superintendence of Industry and Commerce in any process that is being carried in this entity or in any other entity. According to what is established in article 25 of the CCA, the information established doesn’t bind the Superintendence of Industry and Commerce.
The WSIC offers links to internet pages relative to the functions and services from the Superintendence of Industry and Commerce. However, the Superintendence of Industry and Commerce does not incur in any responsibility over the content of the web pages in reference.
10. Electronic mails signed
All electronic mails sent to firstname.lastname@example.org are considered signed and with an official destination.
11. Electronic mails signed and with acknowledge of received
The accounts from the mail email@example.com is used to send information to the SIC regarding the processes established for this process in an explicit way. All mails sent to firstname.lastname@example.org are considered as signed and official destination. When sending information to this mail certain instructions published in the Web page must be followed. Acknowledgement of receiving this mail will be understood when whoever sends it recognizes that has received the mail pointing out an entry number. If the sender doesn’t receives this acknowledgement or receives it with an error message in the title, this mail will not be understood as received.
12. Sending an e-mail from the Superintendence signed
All mails send from any account terminated in @sic.gov.co, are going to be considered as signed from the person who sends it, whenever they content:
13. Not official mail
Electronic mails sent and receipt to and from electronic mails that end in @correo.sic.gov.co, or in any condition that has not been described in points 5 and 6, are considered as not official mails and do not commit the Superintendence of Industry and Commerce.
CHAPTER III. ELECTRONIC MAIL FROM PUBLIC OFFICIALS.
14. How to access this services
In order to access this electronic mail service you can use your navigation browser for standard internet. Accessing through the Web http://correo.sic.gov.co and then entering name and password. If you have any trouble accessing the mail or if you wish to access in any other way you have to contact the support office ext: 333.
Management of the electronic mail from the SUPERINTENDENCE OF INDUSTRY AND COMMERCE will have a centralized scheme. Management is in charge of the General Secretary through the Systems Office.
16. Request of creating/ canceling mail accounts
The chief of the Group of Human Resources has the obligation of informing the Systems Office regarding the access, transfer or retire of a public servant of this entity, so that with the information given the Systems Office proceeds to create a new users account and cancel accounts that are no longer required.
17. Limited resources
The electronic mail is not a limited resource and the infrastructure is shared by every user. In light of this, you have to refrain from sending heavy messages. It is considered as a heavy message that one that measures more than 50 graphic pages or a presentation of over 20 slides with graphics, or in more exact terms, those which have an archive that weights over 1MB of information.
Standards established are wide enough to provide a normal mail service, if there is a special requirement for transferring information that is above the established limits, the requirement or consultation must be made to the network administrators.
18. Use of the mail
Electronic mail is design to provide a telecommunication Service between public servants of the SUPERINTENDNCE OF INDUSTRY AND COMMERCE whenever they require to exchange information. In order to make an adequate use of this service it is important to fulfill the rules and the policies established.
This service is destined to exchange work information among public servants from the SUPERINTENDNCE OF INDUSTRY AND COMMERCE, however, on special occasions it can be used for the exchange of persona information.
The electronic mail can be used by all public servants from the SUPERINTENDENCE OF INDUSTRY AND COMMERCE that have access to a computer with network access and with operational system of Windows 95, Windows 98, Windows 2000 Professional and NT Work Station.
To intern electronic mail have access all public servants mentioned above and the information that circulates among it has a non-institutional character.
When sending formal documents, such as memorandums, internal circulars, official mail or institutional mail this can only be done by people authorized to sign with the proper registry in the entry system of this entity.
Mails must have in the lowest part the following legend:
Mail from Public Servants of the Superintendence of Industry and Commerce.
This data message is a non-institutional communication from the Superintendence that is ruled by the conditioned established In the agreement http://corre.sic.gov.co/acuerdo.html, and for such Whoever receives and whoever sends, are in agreement with them.
This legend is attached to every mail in an automatic way. If any other kind of tool is used to send electronic mails, this legend must be imprinted in any case that the legend doesn’t print in an automatic way.
19. Responsibility of the use of the electronic mail account assigned.
The responsibility of any electronic mail send by using this service falls under the person that owns the account that sends the mail. Therefore, it is very important to be especially careful with the passwords the user has to access the network.
20. Reading the administrators mail is mandatory
Each electronic mail user is in titled o reading the administrator’s mails since they carry important information and rules that must be comply in order to have a good use of the service. Those users that don’t read the electronic mails from the administration office or don’t follow norms or rules can be sanctioned with the suspension of the service.
21. Administrating the mail electronic box
Each user has the responsibility of administrating its electronic mail box, where administrates means move the mails that are no longer needed to the trail called neomail-trash and then emptying that trail box.
You may verify permanently the space available in the top part of the Web page of your mail.
22. Available space in the mail box
The available space in each of the mail boxes is of 9 MB. In order to calculate the total amount of space used you must look at the size, check the value that is on the right side of each message. If you have any doubts regarding the total amount available please call the support line (ext 333).
Remember that messages send are also store in the sent-mail trail. Therefore, if you wish to eliminate space, open the trail of sent messages and move them to the trash trail with the moving bottom. Then empty the trash trail with the empty bottom.
23. Sending mails
For messages that are going to be send to a big group of people, you will have to ask for permission from the network administrator. The electronic mails that are send in a general matter, meaning big groups of work, must be short and if there is the need to point out big volumes of information, you should only inform the place where this information is stored (public folder, shared directory) and not send it by mail.
Program the rules to download your electronic mails to the personal folders you can create in your mail client. This will avoid congestions from the electronic mail service provider.
Make sure to have your anti-virus updated, a lot of viruses attack by only opening electronic mails.
Never open a file included in electronic mails without checking it up with the anti.-virus before. The executable archives (those who have the extension .exe) and Word archives (.doc) are more likely to hold viruses. Some viruses such as Melissa, enter the address book from Outlook and send messages to the people that appear there, with copies of the virus in attached documents (this usually happens without the notice of the user). When receivers see the message from someone they know, they open it with trust and their PC is infected. The consequences here can be fatal and among the more usual are: